Terms and Condition

Terms & Conditions

1. Introduction

Welcome to the Jyotishh Jee App. These Terms & Conditions govern the use of the platform and services provided to customers. By accessing or using the app, you agree to comply with these terms.

2. Eligibility

  • Users must be at least 18 years old to use the platform.
  • By using the app, users confirm that the information provided during registration is accurate and complete.

3. Services Provided

  • Jyotishh Jee offers astrology-related services including chat, call, video consultations, horoscope guidance, spiritual advice, and related services through registered astrologers.
  • The platform does not guarantee the accuracy, effectiveness, or outcome of any prediction, remedy, or advice.

4. User Responsibilities

Customers agree to:

  • Use the platform respectfully and lawfully.
  • Avoid abusive, offensive, or inappropriate behavior with astrologers.
  • Not share false information or misuse the platform.
  • Maintain confidentiality of their account credentials.

5. Payments & Wallet Usage

  • Users must make payments through authorized payment methods available on the app.
  • Wallet recharges and consultation payments are subject to applicable charges and taxes.
  • Jyotishh Jee reserves the right to modify pricing or service charges at any time.

6. Refund & Cancellation

  • Refunds are subject to the platform’s Refund Policy.
  • Users may request cancellation before the consultation begins.
  • No refund will be provided for completed consultation sessions unless approved under special circumstances.

7. Prohibited Activities

Users must not:

  • Record or distribute consultations without permission.
  • Use abusive, threatening, or inappropriate language.
  • Attempt fraudulent transactions or misuse payment systems.
  • Share personal contact details for transactions outside the platform.

8. Privacy & Data Protection

  • Jyotishh Jee collects and processes user data according to its Privacy Policy.
  • User conversations and personal information are handled with reasonable confidentiality and security measures.

9. Limitation of Liability

  • Astrology services are based on personal beliefs and interpretations.
  • Jyotishh Jee is not responsible for decisions, losses, or outcomes resulting from consultations or remedies suggested by astrologers.
  • The platform does not guarantee any specific results from astrology services.

10. Account Suspension

Jyotishh Jee reserves the right to suspend or terminate user accounts in cases involving:

  • Policy violations
  • Fraudulent activities
  • Abuse of platform services
  • Misconduct toward astrologers or staff

11. Intellectual Property

All content, logos, branding, and materials available on the Jyotishh Jee platform are the intellectual property of Jyotishh Jee and may not be copied or reused without permission.

12. Changes to Terms

Jyotishh Jee reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after updates indicates acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.

14. Contact Information

For support or queries related to these Terms & Conditions, customers may contact:

Email:  jyotishjee@vocman.org
Website: Jyotishh Jee

By using the Jyotishh Jee App, customers acknowledge that they have read, understood, and agreed to these Terms & Conditions.